Helpdesk

Welcome to your Majestec Helpdesk. This is your central place to manage support, track requests, and stay on top of your services.

Whether you need help with an IT issue, want to check a ticket update, view an invoice, or request a new service, everything starts here.

Access your Helpdesk Dashboard

Your Halo dashboard gives you full control in one simple place.

From here, you can:

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Log and track support tickets

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View updates and responses

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Access invoices and quotations

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Request services and products

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Check project progress

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Manage documents and devices

It is designed to make support easier, clearer, and quicker.

Need Quick Support? Connect with Us

If you’re experiencing an issue and need one of our team to take a closer look, you can connect securely using the button below.

This is ideal if you don’t have access to our usual support tools or need help outside of the Helpdesk. It allows us to safely access your device and get things sorted as quickly as possible.

New to the portal? Let’s get started.

Are you new to the portal? Not a problem. Most clients are up and running in minutes.

Once logged in, you will be able to raise requests, view your history, and communicate directly with our support team. Everything is stored securely and easy to access whenever you need it.

If you are having trouble signing in, setting up your account, or finding what you need, just let us know. Our team is always happy to walk you through it, call us on 01299 660 210.

Need extra help?

If your question is not answered in the portal, or you would prefer direct support, you can contact us using the form below.

A member of our team will get back to you as soon as possible during business hours.

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Real businesses, real results

We could talk about how good we are all day, but nothing beats hearing it straight from the people we work with. See what our clients have to say.

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Megan profile picture
Megan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We’ve had an absolutely brilliant experience with Majestec. From the very first enquiry to the completion of two seamless printer installations, the entire process has been smooth, professional, and stress-free. The team couldn’t have been more helpful — always responsive, knowledgeable, and genuinely committed to getting everything just right. A big thank you to Gary, who has been fantastic throughout. He kept us updated every step of the way. We couldn’t recommend Majestec highly enough — truly a five-star experience!
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Sean McGrath profile picture
Sean McGrath
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Majestic Ltd were were recommended to us and we've been really impressed with their friendly, professional service. Gary was was very helpfull when we initially contacted him and responded quickly to our needs. The equipment he recommended has made a massive difference to our office.
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Alex Buckle profile picture
Alex Buckle
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Fantastic company to work with.
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Leigh Bull profile picture
Leigh Bull
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Very happy with our copier and the service we receive. We have used Majestec for our photocopying needs now for about 6 years.
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Peter Newman profile picture
Peter Newman
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Always prompt service
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Adrian Jones profile picture
Adrian Jones
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We have used Majestec for a number of years and have been pleased with the service. Special mention of the attention we received from Gary Clifford, he was prompt in getting back to us, thoughtful in his responses and when we had a machine on lease that was malfunctioning Gary made sure we got a replacement machine on loan. I am pleased to recommend Majestec and Gary Clifford.
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Amanda Dunn profile picture
Amanda Dunn
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We are a company that use Majestec Limited for all our IT Support and they are also our photo copier supplier. The support staff are always helpful, when needed, for both services, and nothing is too much trouble. Would highly recommend for both IT and copier providers and support.
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Tony Colucci profile picture
Tony Colucci
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Always first class service. thank you
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Mark Jauncey profile picture
Mark Jauncey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We've used Majestec for many years now. I think we're on our 3rd printer/copier contract with them now. Always very helpful, and prompt at coming back to you. Great that they use their own engineers and don't farm it out to people that don't know you. On the last round they weren't the cheapest compared to others, but I still went with them for their level of service.

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