Helpdesk
Welcome to your Majestec Helpdesk. This is your central place to manage support, track requests, and stay on top of your services.
Whether you need help with an IT issue, want to check a ticket update, view an invoice, or request a new service, everything starts here.
Access your Helpdesk Dashboard
Your Halo dashboard gives you full control in one simple place.
From here, you can:
Log and track support tickets
View updates and responses
Access invoices and quotations
Request services and products
Check project progress
Manage documents and devices
It is designed to make support easier, clearer, and quicker.
New to the portal? Let’s get started.
Are you new to the portal? Not a problem. Most clients are up and running in minutes.
Once logged in, you will be able to raise requests, view your history, and communicate directly with our support team. Everything is stored securely and easy to access whenever you need it.
If you are having trouble signing in, setting up your account, or finding what you need, just let us know. Our team is always happy to walk you through it, call us on 01299 660 210.
Need extra help?
If your question is not answered in the portal, or you would prefer direct support, you can contact us using the form below.
A member of our team will get back to you as soon as possible during business hours.
Our clients say it better
We could tell you how awesome we are, but our clients do it better! From tech troubles to seamless solutions, they’ve experienced it all with us.
Latest news & articles
Cyber Essentials vs. ISO 27001: Which Certification Does Your Business Need?
Managed IT vs. In-House IT: Which is Right for Your Business?
The Importance of IT Support for Businesses in Birmingham
