Our Managed IT Support Solution for Businesses
IT Service Desk Support
Our managed IT support service provides clients with a dedicated help desk, connecting users with technical support to address issues and user inquiries. Help desks enable real-time responses to logged issues and faults, allowing our support staff to efficiently deal with matters on a case-by-case basis.
IT Consultancy
Our IT support team work closely with our clients to understand your business objectives whilst aligning your technology strategies with this; including recommending appropriate technologies and systems that can enhance overall productivity and competitiveness.
Microsoft 365 Support
Our fully managed IT support for Microsoft 365 covers the overall management of your Microsoft Office accounts, allowing your organisation to get the most out of your investment alongside handling the licensing and subscription, implementing security measures and managing updates to benefit from the latest features.
Why Choose Majestec’s Managed IT Support Solution?
Greater Flexibility and Support
Our IT managed support services offer your organisation greater flexibility in managing your IT resources. We offer 24/7 support allowing us to assist and resolve issues promptly, even outside of regular business hours. The flexibility that comes with our remote IT support ensures employees can access assistance whenever they need it whilst operations can continue with minimal disruptions.
A Cost-Effective Solution
Outsourcing managed IT support can be a practical cost-effective solution for your organisation. Instead of investing in expensive hardware and infrastructure as well as a dedicated team of specialists, we can handle all that for you and more, allowing you and your staff to focus on the needs of the business.
Resilient and Secure Infrastructure
We employ advanced systems and technologies to monitor and maintain your IT systems, ensuring optimal performance. We can install security measures such as firewalls, antivirus software and detection systems to protect against cyber threats. Your assigned technical account manager will also schedule regular system backups and develop recovery plans in the event of system failures and data loss.
Remote Support Software
Remote monitoring software allows our team of technicians to establish a complete view of your IT infrastructure. We can manage your computer system, network and devices 24/7 all without having to attend your premises.
Out Local IT Solutions
Our IT support extends across many major cities throughout the West Midlands and beyond. Although we are conveniently based in Worcestershire, thanks to our extensive partner network and trusted team, we have been able to support and assist businesses in any location. We have an unwavering commitment to resolving issues big or small with minimal downtime, optimising IT networks to do just that. To find out more about our IT support and the areas we cover, contact a member of our team today by calling 0845 271 8000.
Key Features and Benefits
Proactive Monitoring
IT support isn’t just for when things go wrong. With our IT managed support services, you can proactively monitor and resolve issues before they become critical problems. This minimises downtime and disruptions increasing overall productivity.
Performance Reporting
Our IT support also features performance reporting where we analyse and review the performance of your IT infrastructure. We collect data and measure them against various performance metrics to monitor your system health and advise on upgrades if needed.
Patch Management
Patch management is the process of identifying, deploying and managing software updates to either fix or secure your IT operating systems. Our fully automated scans identify vulnerable patches to update them accordingly, keeping you and your business protected from viruses and cyber attacks.
Endpoint Management
Endpoint management is the practice of managing and securing endpoints, such as desktops, laptops and mobile devices within your organisation’s IT network. Our team ensure that only approved devices gain access to your network and deploy security measures to strengthen its overall safety and reduce the risk of attacks.
Need Help?
Need assistance? Check out our help desk for valuable resources on everything from printers to general IT support. Can't find a solution? Reach out to us through the contact form and we'll be happy to lend our expertise.
Contact Us
We’re here to help, so contact us for quality service.
Call us on 0845 271 8000
or
Email us at info@www.majestecltd.co.uk
Related News
IT Cloud Services: Enabling Businesses with Scalability, Flexibility and Cost Reduction
Struggling with IT Issues? Find the Perfect IT Help Desk Support Solution
IT Consultants for Small Business: The Key to Tech Success
Simplify Your Tech: The Benefits of Managed IT Services UK
Managed IT Support: What It Is and Why Your Business Needs It
5 Signs You Need an IT Consultancy (and How to Find the Right One)
Boost Your Office Productivity with the Canon ImageRUNNER DX39XXi Series (25ppm – 35ppm)
Navigating the Tech Wave: Current IT Trends for UK Businesses
10 Key Benefits of Structured Cabling Systems
Data Cabling Companies: How to Choose a Data Cabling Installer
Data Cabling for Business: What Is It and Why Is It Important?
5 Ways A Managed Print Solution Can Save Your Business Money
Business Printing Solutions: Inhouse Vs Outsourced Printing
Your Complete Guide To A Managed Print Service
Cyber Security Technical Requirements
How has working from home affected your business
Paperless office & print management software
Video conferencing for the new normal