3rd Line Infrastructure Engineer

Majestec are seeking to recruit an individual to join our expanding team who can provide end user 3rd Line Technical Support

Location: Worcestershire
Salary: Negotiable
Job Type: Full Time

Key Responsibilities:

  • The ability to scope projects involving Azure SharePoint, and server 2022 – 2019 working closely with the sales team.
  • Management and support of existing Microsoft 365 & Azure environments.
  • Configuration and maintenance of Remote Desktop and Azure Virtual Desktop environments.
  • Implementing new solutions, upgrades, and continual service improvements working with 3rd parties and colleagues from other teams and raising change requests when required.
  • Working with multiple technologies and getting hands on experience with them
  • Have the technical knowledge to make recommendations to clients, suggesting genuine system improvements and upgrades.

Attributes, Requirements, Skills:

  • Networking – Worked with Firewalls, Switches, vLANs, routers and have troubleshooting experience with including firewall upgrades, understanding networking concepts, setting up and diagnosing problems with firewalls and setting up new rules
  • Office 365 – Worked with additional applications – SharePoint/Teams
  • Azure Active Directory
  • Advanced understanding and troubleshooting of Microsoft 365 including SharePoint.
  • Good understanding and working knowledge of SSL Certificates & DNS records.
  • Fully proficient with Windows, Virtualisation (Hyper-V/VMWare), Active Directory


  • 25 days holiday + public holidays
  • Additional holiday, one day per 5 years of service
  • Opportunities for progression
  • Ongoing training and development

Apply Now

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